Mailer Boxes Co. respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or place an order.
Last updated: July 2026.
Information we collect
- Contact details you provide — name, email, phone number, and company — when you request a quote, contact us, or place an order.
- Order & shipping information — billing/shipping address and order details needed to fulfill and deliver your boxes.
- Artwork & project files you upload for printing.
- Payment information — processed securely by our payment providers. We do not store full card numbers on our servers.
- Usage data — basic analytics such as pages visited and device/browser type, collected via cookies and similar technologies.
How we use your information
- To prepare quotes, process orders, and produce and ship your custom packaging.
- To communicate with you about your quote, proof approvals, order status, and support requests.
- To improve our website, products, and customer experience.
- To send updates or offers only if you have opted in — you can unsubscribe at any time.
- To comply with legal obligations and prevent fraud.
Cookies
We use cookies to keep the site working (such as your cart), remember preferences, and understand how the site is used. You can control or disable cookies in your browser settings; some features may not work as intended if cookies are disabled.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate, including:
- Payment processors to handle transactions securely.
- Shipping carriers to deliver your order.
- Service providers for hosting, analytics, and email — bound to use your data only to provide those services.
- Authorities where required by law.
Data retention
We keep your information for as long as needed to fulfill orders, provide support, and meet legal, tax, and accounting requirements. Artwork files are retained so you can easily reorder, unless you ask us to delete them.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data and limit access to those who need it.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below and we'll respond in accordance with applicable law.
Children's privacy
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision. Significant changes will be posted on this page.
Contact us
For privacy questions or requests, email info@mailerboxesco.com, call +1 (704) 326-1615, or write to 367 County Home Rd, Rockingham, NC 28379.